Frequently Asked Questions
Subscribe & Save
Just choose the items you want, select Subscribe and Save, the frequency you want a pickup or delivery, and the date you receive your first order!
The 'Manage Subscription' Portal on your Profile leads you to where you manage your subscription. From there you can add, swap, adjust quantities, and see all of the information regarding your subscription.
Your next subscription order will be processed and packed at Noon on your "Next Charge Date." You can edit your subscription any time between your last order and this date. Your pickup and delivery date/times are displayed in the "Pickup & Delivery" section.
Home Delivery & Shipping
We ship to any address in Ohio on Tuesdays and Wednesdays so that your order arrives the next day.
Yes! Your order ships for free when you spend $199 or more. A $14 shipping fee will be applied to orders under this threshold to cover the cost of shipping.
Northeast Ohio Food Hubs
The Food Hub Pickup Points are the home or business of other patrons.
These are loyal patrons who believe in our mission and want to bring our food closer to your community. We established the pickup timeframes to be respectful of their private lives. It is a privilege for you and us to have this opportunity, so we want to ensure that the pickup timeframes are and their privacy are strictly followed.
Add the items you want to your cart, select pick up and the location most convenient for you. On the checkout page, make sure that the shipping address is the address of the Food Hub Location you selected, not your home address.
